The Titans

BEAUTRICE OTIENO

THE TITANS

Beatrice Otieno

Customer Care Executive

Soft spoken yet incredibly strong, Beatrice is the welcoming face of MMW and a pillar of its smooth operations. Known for her honesty, reliability, and tireless work ethic, she brings unmatched dedication to her role, ensuring every detail is attended to with care.

The only thing that I ever needed to succeed in life is myself.

Get to know Beatrice

While much of her work happens behind the scenes, its impact is felt throughout the organization. She expertly manages numerous responsibilities that contribute to the smooth functioning of the firm, handling challenges with resilience and grace. No obstacle is too daunting for her, as she consistently finds solutions with a level of composure and determination that inspires those around her. Her ability to stay composed under pressure makes her a vital force in maintaining efficiency and harmony at MMW.

Beyond her operational expertise, Beatrice possesses a rare ability to connect with people from all backgrounds. Whether engaging with clients, colleagues, or visitors, she ensures that everyone feels valued and heard. Her warmth and genuine interest in others create a welcoming environment where trust and professionalism thrive. Client satisfaction is at the core of everything she does, and her natural empathy allows her to foster strong relationships built on respect and understanding.

More than just a team member, Beatrice embodies the very essence of MMW’s values. She is the quiet strength behind the firm’s success, the reassuring presence that keeps everything running smoothly, and the heart of an organization that depends on both efficiency and human connection. Her contributions go beyond her daily duties—they shape the very foundation of MMW, making her an invaluable part of its identity.

Professional Background

  • diploma in front office operations and administration
  • Certificate in executive assistant skills

What Beatrice has Achieved

  • Head of MMW team welfare
  • Head of CSR